Terms & Conditions

Younite (Private) Limited (“Younite”) respects your privacy and understands the importance of protecting your Personal Information.

This Privacy Policy, in compliance with applicable laws, outlines the principles and practices that Younite follows in protecting your Personal Information. In this Privacy Policy, we will inform you of why and how we collect, use, and disclose your Personal Information. Our privacy commitment includes ensuring the accuracy, confidentiality, and security of your Personal Information and allowing you to request access to and correct your Personal Information.

Definitions

“Personal Information” means any information that, when used alone or combined with other information, may be used to identify an individual. This includes, but is not limited to, an individual’s first and last names, e-mail address, IP address, mailing and/or residential addresses, telephone number, title, birth date, gender, occupation, contact information and/or other personal information that may be required in order for us to provide a service you request, or may have requested, on the Products. “Contact Information” means information that would enable an individual to be contacted at a place of business and includes name, title, business telephone number, business email, and business address. Contact Information may be considered Personal Information under the EU’s privacy rules and the privacy rules in other jurisdictions. “Non-Personal Information” means information that alone cannot be used to identify or contact you. This may include information about your computer, platform, and click paths. “Privacy Officer” means the individual designated responsibility for ensuring that Younite complies with this Policy. “Products” means Younite products including services, websites, apps, software, servers, and devices.

“Website” means the website of Younite, namely [Younite.one]

What Personal Information Do We Collect?

We collect the following categories of Personal Information:


Category

Examples

Identifiers

Real name; alias; postal address; email address; phone number; online identifier; evaluation identifier; IP address; signature

Commercial Information

Payment information; products purchased, evaluated or licensed; other purchasing or consuming history such as attendance at training, webinars, and events

Usage

Information on your interaction with our Products and software (see SOFTWARE USAGE REPORTING below)

Geolocation Data

City/State/Country information based on your IP address when you interact with our Products, request a new license key, or start up software

PRIVACY PRINCIPLES

The privacy principles in this Privacy Policy (the "Principles") are based, as far as possible, on the U.S. Commerce Department’s Safe Harbor Principles and the European Union General Data Protection Regulation (“GDPR”). As far as possible, we are committed to handling Personal Information in accordance with the Safe Harbor Principles regarding collection, use and retention of Personal Information and notice, choice, onward transfer, security, data integrity, access, and enforcement.

NOTICE: We shall inform you about the purpose(s) for which it collects and uses your Personal Information, how to contact us with any inquiries or complaints, the types of third parties to which it discloses the information, and the choices and means, if any, Younite offers you for limiting its use and disclosure in clear and conspicuous language when you are first asked to provide Personal Information to us or as soon thereafter as is practicable, but in any event before we use such information for a purpose other than that for which it was originally collected or processed by Younite or discloses it for the first time to a third party.

CHOICE: We shall offer you the opportunity to choose (opt out) whether your Personal Information is (a) to be disclosed to a third party or (b) to be used for a purpose that is incompatible with the purpose(s) for which it was originally collected or subsequently authorized by you. You shall be provided with clear and conspicuous, readily available, and affordable mechanisms to exercise choice. For sensitive information, you will be given affirmative or explicit (opt in) choice if the information is to be disclosed to a third party or used for a purpose other than those for which it was originally collected or subsequently authorized by you through the exercise of opt in choice. We shall treat as sensitive any information received from a third party where the third party treats and identifies it as sensitive. We will provide you with reasonable mechanisms to exercise your choices.

SECURITY: Younite, while maintaining, using or disseminating Personal Information, shall take reasonable precautions to protect it from loss, misuse and unauthorized access, disclosure, alteration and destruction.

DATA INTEGRITY: We shall collect and use Personal Information only in ways relevant for the purpose(s) for which it was collected or subsequently authorized to be used by you. We shall not process Personal Information in a way that is incompatible with the purposes for which it has been collected or subsequently authorized by you. To the extent necessary for those purposes, we shall take reasonable steps to ensure that data is reliable for its intended use, accurate, complete, and current. However, it is your responsibility to ensure that your Personal Information is accurate, complete and current and we will not be liable for any mistakes made by you in providing your Personal Information.

ACCESS: You will have access to your Personal Information that we hold and you will be able to correct, amend, or delete that information where it is inaccurate, except where the burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question, or where the rights of third parties would be violated.

Why Does Younite collect Personal Information?

We collect your Personal Information because it helps us deliver a superior level of service. It enables us to provide you with software support, to configure cloud-based software services that you may have ordered, and to process payments for products and services. In addition, your Personal Information helps us keep you posted on the latest product features, special offers, and events that you might like to hear about.We process your Personal Information for legitimate business purposes, to meet our legal obligations, to fulfill contractual or pre-contractual obligations, or when you have given us your consent. Legitimate business purposes include some or all of the following: where the processing enables us to enhance, modify, personalize or otherwise improve our services and communications for the benefit of our customers; to identify and prevent fraud; to enhance the security of our network and information systems; to better understand how people interact with our Products; to provide communications which we think will be of interest to you; to determine the effectiveness of promotional campaigns and advertising. Whenever we process data for these purposes we will ensure that we always keep your privacy rights in high regard and take account of these rights. You have the right to object to this processing if you wish, and if you wish to do so please contact [privacy@younite.one]. Please bear in mind that if you object this may affect our ability to carry out some tasks for your benefit.
How Does Younite Collect Personal Information?

We collect Non-Personal and Personal Information when you use the Products. In addition, we use cookies and other technologies to passively collect some information. These methods are described more fully below.
Log Files

As is true of most Products, when you use the Products, we gather certain information automatically and store it in a log file. This information includes Internet Protocol (IP) address, top level domain name (for example .com, etc.), date and time of visit to the site, Internet Service Provider (ISP), type of browser used, web pages accessed, and documents downloaded. Due to Internet communications standards, when you visit our website we automatically receive the URL of the website from which you came and the website to which you go when you leave our website. The information we gather is used to help us administer our website, monitor traffic, improve the website’s accessibility and navigability, and gather aggregated preferences.
Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. Functional Cookies These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Website Tracking Services

We use in-house and third party website tracking services, like Google Analytics, to track page views, visit source, and events (like when you complete an online form). This tracking may be done on our primary website and on our ancillary Products and services, and on search pages. This data can be associated with Personal and Contact Information if you have provided that type of information to us by providing your email during a Live Chat, registering for an account, or filling out a web form.
Click-Through URLS

Some of our email messages contain click-through URLs linked to specific content on our website. When you click one of these URLs, you pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our communications. If you prefer not to be tracked, simply avoid clicking text or graphic links in the email.

Clear GIFs

Clear GIFs (a.k.a. beacons or tags) are tiny graphic images placed on a web page, web-based document, or in an email message. We may use Clear GIFs to tell us what parts of a website you have visited, to measure the effectiveness of searches you perform on our website, or to determine if an email message has been opened. We may use this information to tailor our communications to meet your preferences.
Software Usage Reporting & Start Tab

Upon using the Software for the first time, you will have the option to permit the software to collect usage statistics. The information collection process is anonymous and we do not collect personally identifiable information. Your results will be automatically combined with results from other users, and the resulting statistics will be used to identify trends and usage patterns which will help focus development efforts for future versions of the Software and allow us to provide configuration and usage recommendations on our website and in-product. You may disable usage statistics tracking at any time.

Upon launching the web browser in the Software, we may collect IP address and Non-Personal Information. If you are using an evaluation license of the Software, then this information may be combined with your serial number and personal information you provided when requesting the evaluation license. We use this information to determine if the evaluation license has been activated, to troubleshoot problem areas, provide support, and contact you for evaluation feedback.
How Does Younite Use Your Personal Information?

We take your privacy seriously. We do not sell or rent your information to unrelated third parties. We collect information to fulfill your specific requests, to process your payments, and to send you notices for annual upgrades or maintenance related to the specific product you have purchased. Except as expressly set out below, we do not share, sell, rent, or trade any information with third parties for their promotional purposes.

We may also combine Personal and Non-Personal Information to better understand the behavior and preferences of our customers, to attribute sales to marketing activities, to troubleshoot technical problems, to enforce our Terms of Use and License Agreements, and to ensure the proper functioning of our products as well as to help improve them. In addition, the information you provide will allow us to send you messages about new products, features, enhancements, special offers, and events of interest. You may opt out of receiving marketing emails at any time.

We use a third-party credit-card payment processor and information related to credit card payments will be directly routed to that payment processor. As well, we may engage with third party companies, such as Salesforce and Amazon, to process or store your information. These third-party companies are authorized to use your Personal Information only as necessary to provide the requested service to us. We are based in [US]; however, we also use data storage facilities and cloud-based services located in [US].

We may use the geographic location of your IP address to customize the content you can see in certain regions so that it is more relevant to you.

To provide superior service in your geographic region or in your language of choice, your information may be disclosed to authorized partners. All authorized partners have signed confidentiality agreements with Younite and are not permitted to use your information for any purpose other than providing services or communications relating to our products.We may aggregate information from multiple sources to create a more complete profile of your use and interactions with us and so that we can provide better support to you.

From time to time, we may partner with other companies to jointly co-host webinars, training seminars, or other events. If you specifically register for a jointly-offered event, then we may share your Personal Information, to the extent collected in connection with such event, with our co-host. Co-hosts’ use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to register in a jointly-offered event.

When we collect your Personal Information from you, we will inform you at the time as to the reason we are requesting such Personal Information. We use your Personal Information in any or all of the following ways:

(i)      to register you as a user of the Products and/or Younite.
(ii)     to enable it to provide you services as a user of the Products and/or Younite.
(iii)    to obtain your feedback on Younite.
(iv)    to provide you with informative communication, updates and news.
(v)     to provide you with certain secretarial services, such as appointment reminders, etc.
(vi)    to filter the content that you access for relevance.
(vii)   to be able to connect you with your healthcare facilities or customers, as the case may be, or with persons with similar interests.
(viii)  for statistical and research purposes, including market research.
(ix)    to respond to your requests for products, documentation and/or services.
(x)     to process your order or invoice.
(xi)    to conduct a commercial transaction; to correspond with you and/or your company.
(xii)   to correspond with you and/or your company.
(xiii)  to enable your subscription or event registration;
(xiv)  to process a job application;
(xv)   to sending direct marketing information; and/or
(xvi)  to personalize the content you review and to better understand how you use the Products in order to improve the services Younite provides as well as the Products information.

Upon your acceptance of the Terms of Use, of which this Privacy Policy is a part, such an acceptance will include your permission to us to collect and use your Personal Information. However, you have the right to request us not to contact you for the purposes of sending you newsletters, customer surveys, direct marketing materials and/or market research information. You can exercise this right by clicking on the appropriate option or checkbox at the point where the Personal Information is collected or by editing your Personal Information we have collected.

In specific cases, we may request your direct consent to use your Personal Information by providing an “opt-in” and/or “opt-out” checkbox in information fields before your Personal Information can be used for any additional purposes to that for which your consent has been or is given.

How necessary is it for you to disclose your Personal Information

The information that may be required to register you as a user of Younite will be accessible to other users of Younite, except for the portions that you specifically indicate shall not be accessible. Even then, it will be necessary for you to share certain information to enable you to register for Younite and remain a member thereof. There are two types of information that you provide: (i) information that is optional for you to share ("Optional Information"), and (ii) information that is necessary for you to share to be able to access and use Younite ("Mandatory Information"). You may choose not to disclose Optional Information, and while you have a choice in doing so, disclosing Optional Information may optimize your experience of using Younite. On the other hand, you will be required to disclose Mandatory Information. If you are not comfortable with disclosing Mandatory Information, you should not register for Younite or exit use immediately, as without disclosing the Mandatory Information, you will not be able to use the basic functions of Younite. You may, at any time, choose to amend or erase your Personal Information from this Products without prior permission from Younite.
  • When the collection, use, or disclosure is required by law.
  • When the information is necessary to investigate a breach of an agreement or a contravention of a federal or provincial law.
  • When the information is publicly available.
  • When it is clearly in the individual’s interests and consent is not available in a timely way.
  • To comply with a subpoena, a warrant, or order made by a court or other body with appropriate jurisdiction.
Public Information Including User Generated Content & Profiles

You may choose to disclose information about yourself in the course of setting up a public profile or contributing user generated content to an public online forum provided by us. Information that you disclose in any of these forums is public information, and there is no expectation of confidentiality. You should be aware that any personally identifiable information you submit in the course of these public activities can be read, collected, or used by other users to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
What Safeguards Does Younite Use to Protect Your Information?

We strive to limit the amount and type of personal information that we collect to just those details necessary to respond to your requests, share information with you, and process your transactions. We do not do regular or extensive profiling of individuals. Other than information required to process payments, we do not collect sensitive personal information. We will retain your information only as long as necessary to fulfill legal or reasonable business purposes.

We are committed to ensuring the security of your information in order to protect it from unauthorized access, collection, use, disclosure, copying, modification, or destruction. The following security measures will be followed to ensure that your information is appropriately protected: the use of user IDs and passwords, access restrictions, firewalls, antivirus programs, intrusion detection systems, system penetration testing, and physically secure office facilities.

We will use appropriate security measures when destroying your information such as shredding hardcopy documents and deleting electronically stored Information. Week will continually review and update our security policies and controls as technology changes to ensure ongoing Personal Information security.

Children’s Privacy

The Products do not target, and are not intended to attract, users under the age of eighteen (18) years. We do not knowingly collect Personal Information from users under the age of eighteen (18) years or send requests to users under the age of eighteen (18) years for Personal Information.
A Note on the EU'S GDPR

Younite is committed to following the principles outlined in the EU’s General Data Protection Regulation (the “GDPR”) for all EU residents that provide Personal Information to us. We understand that, under the GDPR, Personal Information does include Contact Information belonging to EU residents and we will safeguard it and process it accordingly.
How Can You Access Your Personal Information?

You have the right to access your Personal Information. We will use reasonable efforts to ensure that your Personal Information is accurate and complete.

If at any time you wish to be removed from our mailing list please email.

If you wish to view, update, alter, restrict processing of, or delete any information we may have on you, please send a written request to:
  Address: [7901 4th ST N STE 4000 St. Petersburg FL 33702]Email:  [privacy@younite.one]
  Attention: [Access to Personal Information]

We will use reasonable efforts to reply to your request within thirty (30) days. We will inform you of the results of our investigation and let you know what actions have been taken by us in response to your request.

Disclosure of your Personal Information to Third Parties by Younite

If you elect to provide us with Personal Information, we may transfer that Personal Information within the Younite entities or to Younite affiliated third parties or business partners. Your Personal Information may be transferred within your country and/or across borders from your country of residence or jurisdiction to Younite entities, affiliated third parties and/or business partners in other countries around the world so that such Younite entities, affiliated third parties and/or business partners may provide services and other operations required to transact business with you. Such Personal Information may include, but is not limited to, account information, credit card information and ordering/invoicing information.

Younite works with certain companies that deliver Younite advertising material and undertake surveys on behalf of Younite. These companies may collect information to help Younite determine which products, services and offerings are of most interest to our current and future customers. Unless you have given your explicit consent, the information collected is not identifiable at an individual level. However, it may be identifiable at a company level, with or without your consent, or aggregated at an anonymous level to provide us with general statistics and trends. If you have given your explicit consent for your Personal Information to be identifiable at an individual level, and you have any questions and concerns regarding the same, including queries regarding the companies receiving the Personal Information, you may send your questions at the Products or e-mail us at the e-mail address provided below and we would be happy to deliver relevant information.

In the event that Younite sells a part or parts of its business, the Personal Information that we have collected could be transferred to the acquiring company unless you instruct us not to do so in writing. We will publish a notice on the Products prior to such transfer.

Younite's policy towards your privacy and data protection

Except where your information is meant for access by other users of Younite, we will not disclose your Personal Information to any third party except in the course of performance of its services. Furthermore, we shall use its best efforts to ensure that your data is protected from unauthorized use.

We maintain reasonable infrastructure, techniques and methods for protecting the secrecy of your Personal Information, and for backing up your data in order to secure it against loss. However, it is your responsibility to ensure that you keep your User ID and Password for Younite secret and confidential at all times to prevent any third party from misusing your account. In the event of your User ID or Password coming into knowledge of any other person, you shall indemnify Younite, its directors, employees, partners, associates and clients, including Younite users, for any costs, claims, consequences and losses arising out of the misuse of your account.

Younite will conduct compliance audits of its relevant privacy practices to verify adherence to this Privacy Policy. Any employee that we determine is in violation of this Privacy Policy will be subject to disciplinary action, which may include termination of employment.
Collecting Your Domain Information

We also collect domain information as a part of our analysis of the use of the Products. This data enables us to become more familiar with the individuals who visit the Products, how often they visit, and what parts of the Products they visit most often. We use this information to improve our web-based offerings. This information is collected automatically and requires no action on your part.
Compliance with Laws 

We strive to comply with all applicable and known laws around the world that are designed to protect your right to privacy and prevent misuse of your Personal Information. Although legal requirements may vary from country to country, we intend to adhere to the principles set forth in this Privacy Policy even if we transfer your Personal Information from your country of residence to countries that may not provide the same privacy rights or require the same level of protection for your Personal Information. Our commitment is to protect your Personal Information no matter where it is collected, transported, processed or retained.
No Liability

Notwithstanding anything to the contrary contained in this Privacy Policy, neither we, nor our owners, partners, shareholders, directors, management, executives, employees, or other representatives, nor any of our holdings, affiliates, subsidiaries, or associated businesses, shall be liable or responsible for any direct, indirect, special, incidental, punitive and/or consequential damages or losses arising from the leakage or theft of your Personal Information.
Exceptions

Notwithstanding our commitments to protect your privacy, we may divulge your Personal Information for any of the following reasons:
(i)     defence and national or public security.
(ii)    the prevention, investigation, detection or prosecution of criminal offences or the execution of criminal penalties, including the safeguarding against and the prevention of threats to public security.
(iii)   the protection of judicial independence and judicial proceedings.
(iv)   the prevention, investigation, detection and prosecution of breaches of ethics for regulated professions.
(v)    the protection of the data subject or the rights and freedoms of others.
(vi)   the enforcement of civil law claims.
(vii)  to comply with a court or administrative order, direction or subpoena.
(viii) to comply with any provision of the law.
(ix)   to enable its personnel, staff, employees or partners to provide you with services and improve your experience.
(x)    in cases, where despite reasonable efforts by us to protect your Personal Information, the Personal Information can no longer be kept confidential;(xi) where we obtain or are able to obtain the Persona Information from a source independent from yourself.
(xii)  where the Personal Information becomes part of the public domain.
Securing your Personal Information

We have put in place appropriate physical, electronic and managerial procedures to (i) prevent unauthorized access to your Personal Information, (ii) maintain Personal Information accuracy, (iii) ensure correct use of Personal Information, and (iv) safeguard and secure your Personal Information that it collects online.However, please take note of the following to ensure the security of your Personal Information and other confidential information you may provide online:
  • we advise you to protect yourself against unauthorized access to your computer and disclosure of your Younite password.
  • If you believe that your password has been compromised, you should immediately change your password.
  • If you believe there has been a security breach at Younite involving your Personal Information, please contact us immediate at the contact information provided below.
Contacting Us
We value your opinions and feedback. Please email any questions or comments about our Privacy Policy or if you have any concerns or complaints regarding our processing of your Personal Information, or write to us at:
   Younite (Pvt.) Ltd.
   [7901 4th St N STE 4000 St. Petersburg FL, 33702]E-mail: [privacy@younite.one]

Right to Amend

We reserve the right to make changes to this Privacy Policy from time to time without notice to you. We recommend that all visitors and users of Products re-visit this Privacy Policy page, from time to time, to learn of any new privacy practices or changes to our Privacy Policy. Your continued use of the Products indicate your acknowledgement and/or acceptance of any changes to this Privacy Policy.

Last Updated: [Apr 28 2023]
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